• Physicians’ medical records, compared to coding, are monitored monthly by IHBS
  
• Physician compliance and coding education are also monitored
  
• A risk assessment is made based on the data collected
  
• IHBS provides clients with reports and corrective action plans
  
• All encounters are documented on a patient’s ledger
  
  • Phone calls, letters, face to face, statement, budget arrangement letters, collection letters
    
  • All correspondence is scanned and indexed by date handled
    
    
    
    
    

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